Returns
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We want you to be completely satisfied with your purchase. If you are not happy with your product, you may return it within [30 days] of purchase for a full refund.
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To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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To initiate a return, please contact us at info@moonlightenergyesthie.com with your order number and reason for return.
Refunds
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Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
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If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
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We do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order.
Damaged or Defective Items
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If you receive a damaged or defective item, please contact us immediately at info@moonlightenergyesthie.com so we can make it right.
Non-Refundable Items
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Gift cards are non-refundable.
Shipping
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our refund policy, please contact us at info@moonlightenergyesthie.com